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What type of
services do you provide?
A brief list follows:
Aid
Worker
In- Home Custodial
Home Health Care
Care for
the Elderly
RN Care
for Special Needs
Physician’s Home visit
Home
assessment test for your needs
Homemaking & chore services
Medication Maintenance Visits by a LPN
Physical
Therapy
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Home
Health Aides
PhysicalTherapy
Speech
Therapy
OccupationalTherapy
Medical Social Services
Primary Home Care/Family Care
Laboratory Services
Private Duty Care RN /LVN / HHA Bilingual Services
Skilled Nursing / RNs and LVNs |
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How soon can we start?
We prefer a 48-hour lead-time, however, due to emergency or unusual circumstances Care Home Health Agency may be able to accommodate a more immediate need. Assessment visits can be arranged to meet more immediate service needs.
How do you schedule service hours?
A Care Home Health Agency representative will come to the home and conduct an assessment. At this time, the client, family members and / or significant others will determine the initial service schedule. The service schedule consists of days and specific times for the aide to provide home health care and home making services. For example: A client decides that 10 hours a week should be sufficient to assist with all bathing / personal care needs; medication reminder,
laundry; grocery shopping; and homemaking chores and some meal preparation. any changes with regards to schedule changes, vacations, or doctor appointments need to be communicated directly to Care Home Health Agency Client Relations Department, which coordinates all client service schedules and field staff schedules. It is the goal of Care Home Health Agency to provide need appropriate service care, or personhood centered care.
What is the minimum time that a caregiver will come?
We will accept cases that only require a minimum of one service hour. For example: A client may need bathing assistance and an aide will be required for only 1 hour once or twice a week.
Can we cancel the service?
Yes, you have the right to cancel your service at any time. Typically, our services are suspended or put on hold, during a hospitalization or rehab stay, or for a vacation. Then, reinstate your service schedule.
Does Care Home Health Agency accept Insurance cases?
Yes, however acceptance depends on the specific insurance carrier requirements. We work with many insurances that offer in-home health care programs. Specific insurance or prepaid service plan questions can be directed to
nurse@carehha.comWe
work with all insurances, as they require Medicare certification.
How do we pay, once we agree to employ Care Home Health Agency?
Care Home Health Agency accepts personal checks, money orders, or certified checks. Clients will receive a weekly, bi-monthly, or monthly bill from Care Home Health Agency. Weekly statements are sent to clients that require 24 hour or other extended care. Our billing department works hard to accommodate the financial payment agreement that is most comfortable for your individual circumstance. Any payment questions can be referred to
nurse@carehha.com
What is the cost?
Specific hourly rates are discussed during the in-home assessment visit. Care Home Health Agency maintains a commitment to providing custodial care service at reasonable rates for
privet duties.
How do we know you’re reputable?
Care Home Health Agency maintains high standards in hiring, training and in-service agendas. Furthermore, Care Home Health Agency is an insured and bonded home health care provider in the state of Michigan. Care Home Health Agency has
Medicare/Medicaid certification and has based our home care provider services to meet or exceed state standards.
Can we interview the home health aide before he/she starts?
As a general rule, Care Home Health Agency tries to place an aide in the home that will be a good fit. Aide placement is based on job skills and knowledge; experience; personality traits and availability. After the initial assessment visit, an “Assessment for Service” meeting is conducted by the administrative staff and an aide is selected to start the case. We recommend that a client and/or family member plan on spending some organizational time with the aide, on their first visit to your home. Clear expectations and knowing where the cleaning supplies are make for a high learning curve and more immediate comfort ability.
What if I don’t like my aide?
We recommend that you give your aide a few days or weeks to learn your specific needs and “ways of wanting things done.” However, if there is truly a personality conflict, we will gladly replace your aide.
Can I just use your service just one time?
Yes, we offer respite care services for families that need a day, night, weekend, or week off.
How many aides will be assigned to my case?
It is Care Home Health Agency goal to maintain continuity of care, as much as possible, for all clients. Typically, one aide is assigned to provide all daytime hours M – F. For 24 hour cases or Office cases, a team of Care Home Health Agency is assigned, again, maintaining Care Home Health Agency commitment to providing continuity of care.
Does Care Home Health Agency accept Medicare?
Yes, Care Home Health Agency accepts Medicare and Medicaid. The agency is Medicare/Medicaid certified agency that offer skilled nursing services. Medicare/Medicaid does cover custodial care or assistance with Adult Daily Living needs (ADLs).
Does Care Home Health Agency accept FIA clients?
FIA clients are referred to us by a FIA case manager. FIA cases are only accepted with case manager approval.
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Care Home Health Agency does not discriminate in service provision or employment on the basis of race, color, religion, age, sex, sexual orientation, handicap (mental or physical) or place of national origin.
© 2009 Care Home Health Agency. All Rights Reserved.
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